Cleveland Room Request

Request a Room at the Cleveland House

We’d love to welcome you into our House, and help you feel right at home.

With our comfortable environment, supportive services, and amenities including daily meals, our goal is to help you stay strong so you can focus on what matters most — the health of your child.

The health and well-being of our guests, staff, volunteers and community are our top priority. That’s why we’ve taken steps to reduce the risk of COVID-19 in all our programs.

We appreciate your understanding and cooperation. Here are some alternate places to stay if we are unable to accommodate you.

Eligibility and Requirements

A hospital referral is needed as part of the room request process.* New room requests are placed on the waiting list until eligibility requirements, background check clearance and scheduling are confirmed by RMHC Northeast Ohio staff. Please note the criminal background check can take 1-2 days to process. Room requests can be made up to seven days prior to your arrival.

Please Note: A room request is NOT a room reservation and you will need to receive confirmation on room availability.

*Please have your nurse, coordinator or social worker call the House at 216-229-5758 x1010. We will then send you the room request and background check information.

For accessible versions of PDF documents, please call the manager at 216-229-5758 x1010 or email


The cost to provide a room for a family is $100 per night, but we rely on donations to cover these costs. We suggest a nightly donation of $20 per family to support ongoing operations. No family has ever been, or will ever be, turned away due to inability to contribute.

Pay-a-Stay allows current and previous House guests to make donations online. Families may also solicit friends, relatives, and colleagues to make a donation on their behalf.