At the Hospital

Ronald McDonald Family Room® Programs

A Place to Rest and Recharge at the Hospital

TEMPORARY FAMILY ROOM HOURS (Subject to change without notice)

  • CLEVELAND CLINIC CHILDREN’S: 9 AM – 5 PM Monday – Friday; Saturday and Sunday 9 AM – 1 PM
  • CLEVELAND CLINIC FAIRVIEW HOSPITAL: 9 AM – 6 PM Monday and Thursday; 9 AM – 4 PM Tuesday, Wednesday, and Friday; Saturday 9 AM – 1 PM
  • METROHEALTH MEDICAL CENTER: 10 AM – 4 PM Monday – Friday

The health and well-being of our guests, staff, volunteers and community are our top priority. That’s why we’ve taken steps to reduce the risk of COVID-19 in all our programs.

COVID-19 safety protocols and restrictions may vary by hospital location.

Ronald McDonald Family Room programs offer families of pediatric patients a comfortable space to rest and recharge within the hospital, just steps away from their child’s treatment room.

Each Family Room is equipped with a kitchenette stocked with snacks and beverages, comfortable sitting area with TV, small play area for children, and computers with internet.  Some also include a private restroom with shower and laundry facilities and sleep rooms (assigned by hospital staff).

Families are required to register once per month. Healthy guests of all ages are welcome, but children must be supervised by an adult. Guests must have proper hospital identification to access the Family Room.

Learn more about our locations

For questions about our Family Room programs, please contact Rachel Schaen, RMHC NEO Hospital Based Programs Assistant, 216-229-5757 x1136.